FAQS

Serena’s Waxer™ uses natural ingredients that are gentle on the skin while effectively removing hair from the root. Our waxes are designed for all skin types and hair thicknesses, making hair removal easy and long-lasting.. 

• Sofia Hot Wax: Best for coarse hair and sensitive areas like the bikini line, underarms, and face. It provides a salon-like experience.

• Sofia Cold Wax: Great for quick and mess-free hair removal. No heating required—just apply and remove. Perfect for legs and arms.

Our wax removes hair from the root, keeping your skin smooth for up to 4–6 weeks, depending on your hair growth cycle. 

Waxing may cause slight discomfort, especially for beginners, but it gets easier over time. For best results, exfoliate before waxing and remove the wax in one quick motion. 

Yes! Our wax is made with natural, skin-friendly ingredients. However, if you have extremely sensitive skin, we recommend doing a patch test before full application.  

Simply plug in the wax warmer, add the Sofia Waxing Beans, and heat until they melt into a smooth, spreadable consistency. Always test the wax temperature before applying it to your skin.  

Use a bit of coconut oil or baby oil to remove any wax residue gently. Avoid using water, as it won’t dissolve the wax.  

For best results, hair should be at least ¼ inch (about the length of a grain of rice) before waxing. If it’s too short, the wax may not grip the hair properly  

Exfoliate regularly and moisturize your skin to prevent ingrown hairs. Avoid tight clothing and excessive sweating for 24 hours after waxing.  

You can purchase directly from our official website. We offer fast shipping and secure checkout for a hassle-free shopping experience!