contact us

Have questions or need assistance? We’re here to help! Feel free to reach out through any of the contact methods below.

Get in Touch

📞 WhatsApp/Tel:

• Sofia: 03-80668804

• Serena: +6018-9604599

📧 Email: support@serenaswaxer.com

⏰ Support Hours: 9 AM – 10 PM (MYT)

Customer Support Response Time

We aim to respond as quickly as possible:

• Live Chat: Within 1 minute

• Social Media: Within 1-5 minutes

• Emails: Within 24 hours

Company Information

🏢 Brand Name: Serena's Waxer™ / Sofia
🔖 Trademark Holder: SJ TOP ONE SDN BHD (1323028-K)
📌 Trademark Number: TM2021036923
🆔 Company Registration Number: (003118417-H)

We value your feedback and look forward to assisting you!